Terms and Conditions of Gym Membership and Personal Coaching
The Black Stallion Sdn Bhd
1.1 Services: Membership entitles members to access the gym, its equipment, and associated services, strictly for personal training purposes.
1.2 Private Gym Access: The Black Stallion is a private gym exclusively for personal training sessions. Members are allowed access strictly by appointment and only when accompanied by a trainer. Unauthorized access is prohibited.
1.3 Membership: Membership is personal, non-transferable, and cannot be shared.
1.4 Age Limit: Members must be at least 16 years old.
1.5 Facility Use: Gym facilities are for training purposes only. Unauthorized activities are prohibited and may result in sanctions.
1.6 Lockers: Lockers are available for personal belongings. Locker wristbands can be requested at the reception counter. Lockers must be emptied upon leaving the facility. Items left overnight will be removed.
1.7 Access & Security: The gym operates from 8:00 AM to 10:00 PM and is under camera surveillance. Members must not grant access to non-members.
1.8 Suspension/Termination: Membership may be suspended or terminated at the discretion of management for breaches of the code of conduct, disruptive behavior, or any inappropriate actions.
1.9 Payment: Payments and deposits are non-refundable.
1.10 Health: Members confirm that they are fit to exercise and do not have any health conditions that could be adversely affected by physical activity. Medical advice should be sought if there is any doubt. Any fitness assessment conducted by The Black Stallion Sdn Bhd is for progress tracking only and not for diagnostic purposes.
1.11 Liability for Damages: Members are responsible for any property damage or personal injury they cause on gym premises and must cover any associated costs.
1.12 Waiver of Liability: Members use gym facilities at their own risk. They are responsible for ensuring they know the correct usage of equipment. The Black Stallion Sdn Bhd is not liable for injuries, damages, or claims arising from facility or equipment use.
1.13 Amendments: The Black Stallion Sdn Bhd reserves the right to amend these terms and conditions without prior notice.
1.14 Member Conduct: Members must behave respectfully towards other members, staff, and the facility. Harassment, intimidation, or inappropriate behavior will not be tolerated.
1.15 Emergency Situations: Members must comply with staff instructions during emergencies, including fire drills, medical incidents, or other safety procedures.
2.1 The Black Stallion Sdn Bhd reserves the right to suspend facility usage for private events, maintenance, or cleaning without notice.
2.2 Members must book gym appointments via the designated method. Unbooked access will be denied.
2.3 Appointment cancellations within 24 hours are not permitted. Missed appointments are non-refundable.
2.4 Members are prohibited from granting gym access to others. Violators will face immediate membership suspension.
2.5 Attire and Footwear: Members must wear appropriate gym attire and closed-toe footwear. Prohibited items include sandals, slippers, water shoes, high heels, and jeans or clothing with belts or exposed metal that may damage equipment. Non-compliance may result in denied access.
2.6 Personal Hygiene: Members must maintain proper hygiene, including wiping down equipment after use with the provided cleaning supplies.
2.7 Prohibited Substances: Smoking, vaping, or the use of e-cigarettes on gym premises will result in membership cancellation with no refund.
2.8 Equipment Usage: Members must use equipment responsibly, return items to their designated place, and report any issues to gym staff immediately. Damages caused by improper use are the member’s responsibility.
2.9 Noise Levels: Excessive noise, such as loud grunting or dropping weights, is prohibited to ensure a comfortable environment for all users.
2.10 Prohibited Activities: The use of performance-enhancing drugs or other illegal substances is strictly prohibited on gym premises.
3.1 Risk Assumption: Members accept the risks of exercise, including potential heart stress and musculoskeletal injuries. Members confirm they are fit to participate in exercise programs and assume responsibility for any risks.
3.2 Session Cancellations: Personal training sessions canceled less than 24 hours in advance will be forfeited.
3.3 Late Arrivals: Trainers will accommodate the remaining session time for late arrivals unless prior arrangements have been made.
3.4 Session Expiry: Personal training sessions must be completed within the contract period. Unused sessions after the expiry period are void.
3.5 No Refunds: Refunds for personal training sessions will not be issued for any reason, including relocation, illness, or unused sessions.
3.6 Trainer Assignment: The Black Stallion Sdn Bhd reserves the right to assign or change trainers during the program as needed.
3.7 Medical Emergencies: Trainers will provide first aid in medical emergencies and call emergency services if required. Members assume responsibility for related medical costs.
3.8 Coaching Packages: Details of personal training packages, including the number of sessions, expiry date, and additional services, must be agreed upon in writing before the program begins.
3.9 Third-Party Trainers: External trainers or coaches are not allowed in the gym.
4.1 Authorized Payments:
4.2 Billing: Invoices will be sent to the email address provided in The Black Stallion app upon completion of the Client Coaching Agreement. Ensure all details are accurate.
4.3 Unauthorized Payment Requests:
5.1 Official Records: All clients must use The Black Stallion app for session registration and verification. Paper records, WhatsApp messages, or other informal methods will not be accepted as official attendance.
5.2 Dispute Period: Disputes related to sessions must be reported within seven (7) days of the last attended session. Disputes raised beyond this period will not be entertained.
6.1 Special Programs: Participation in special classes, workshops, or events may require additional fees, which will be communicated in advance.
Copyright 2024 © by THE BLACK STALLION SDN BHD (Registration No: 202401047192 (1593038-V))
